Frequently Asked Questions
(FAQs)
About the Box
I would like to start using korean skin care products but don't know where to start
PiBu Pantry is the perfect place to start your Korean skincare journey.
Simply choose a box suitable for your skin type, and we'll curate a 5-step Korean skincare routine just for you. We do all the research and product selection, so you don't have to. Sit back, relax, and follow your personalized routine for healthier, more youthful-looking skin.
What is included in each box?
Every box contains five full-sized Korean skincare essentials: a cleanser, toner, serum, moisturiser, and sunscreen, everything you need for a complete routine.
Is it really a surprise?
Yes, the contents are a surprise and we do this to expose you to trying different brands. Rest assured, every product is carefully curated according to our curation principles. We only select cruelty-free, science-backed brands, with an emphasis on natural ingredients and formulas gentle enough for daily use.
Why are there no available boxes for sensitive skin types?
Sensitive skin is a little high-maintenance. It needs extra love, care, and a professional touch. That’s why we don’t whip up boxes for sensitive skin just yet. We believe it’s best to get tailored advice straight from a dermatologist before diving in.
Are korean skincare products suitable for all genders/ethnicity?
Yes. Korean skincare products are suitable for all genders and ethnicities.
Korean skincare focuses on skin type and skin concerns, not gender or ethnicity. The products are designed to support healthy skin barriers, hydration, and daily protection—benefits that apply to everyone. At PiBu Pantry, we curate products based on your skin’s needs, ensuring they are gentle, effective, and suitable for everyday use regardless of gender or background.
Payments
What are the accepted payment methods?
Currently we offer iDeal/Wero, PayPal, Credit Card (VISA, Mastercard, Amex, Postepay, Cartes Bancaires), Klarna and Bancontact.